Privacy Policy for OneDizitalz

Last Updated: October 9, 2025
Website: onedizitalz.in
Owner / Data Controller: OneDizitalz


1. Introduction

This Privacy Policy describes how OneDizitalz (“we”, “us”, “our”) collects, uses, discloses, and protects the personal data you provide when using our website, and when you purchase our services.
By using the website or engaging our services, you consent to the practices described in this policy.

We are committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act / DPDPA), the Information Technology Act, 2000 and related rules, as well as applicable data protection laws in India. InCountry+2Global Practice Guides+2


2. Definitions & Scope

  • Personal Data: Any information that relates to an identified or identifiable individual (name, email, phone, etc.).
  • Processing: Operations performed on personal data — collecting, storing, using, sharing, erasure, etc.
  • User / You: Any visitor, client, or prospective client who interacts with our website or services.
  • This policy covers:
      • Data you provide (forms, signups, contact, etc.)
      • Data collected automatically (cookies, logs)
      • Data from third-party sources (analytics, advertising partners, etc.)
      • Relationships with vendors, service providers, and partners

3. What Personal Data We Collect

We may collect the following categories of personal data (as relevant):

Category Examples Purpose
Contact Information Name, email address, phone number, postal address To respond to inquiries, send proposals, deliver services
Business Details Company name, website URL, role, industry To understand your business needs
Payment & Billing Data Bank account, transaction IDs To process payments
Usage & Technical Data IP address, device type, browser, OS, pages visited, timestamps To monitor, analyze, and improve website performance
Cookies & Tracking Data Cookies, pixels, analytics identifiers To enhance user experience, remarketing, analytics
Communication Data Emails, messages, feedback For support, updates, marketing (where consented)

We seek to collect only data that is necessary (“data minimization”) for the purposes stated.


4. How We Collect Data

  • Directly from you via contact forms, service enquiry forms, email, live chat, surveys.
  • Automatically via cookies, log files, web analytics, plugins, and tracking technologies.
  • From third parties (with consent) such as advertising platforms, social media, lead generation services, and analytics providers.

5. Purposes of Processing & Legal Basis

We process your personal data for purposes such as:

  1. Delivering our services (design, marketing, development)
  2. Communicating with you (proposals, status updates, newsletters)
  3. Payment processing and invoicing
  4. Website maintenance, analytics, and optimization
  5. Marketing, promotions, and remarketing (subject to consent)
  6. Legal, audit, security, and compliance obligations

Where required under the DPDP Act and related laws, we rely upon your consent or legitimate interest for processing.


6. Sharing, Disclosure & Third Parties

We may share or disclose your data to:

  • Service providers / vendors (hosting, payment gateways, analytics, email marketing)
  • Partners / subcontractors engaged in your project
  • Legal / compliance authorities, if required by law
  • Advertising / remarketing platforms, subject to your consent
  • Affiliates, in limited contexts

All third parties must comply with data protection obligations and use data only for permitted purposes.


7. International Transfer

If your data is transferred outside India (for instance, to cloud servers or third-party providers), we ensure adequate safeguards are in place (e.g. contractual clauses, data centers in jurisdictions with adequate protection).


8. Cookies & Tracking

We use cookies, web beacons, pixels, and similar technologies to collect usage information. These help us:

  • Remember user preferences
  • Measure and analyze website performance
  • Run remarketing campaigns
  • Enhance site usability

You may disable or block cookies via your browser settings, though parts of the website may not function optimally as a result.


9. Data Retention & Deletion

We retain your personal data only as long as needed to fulfill the purposes outlined, comply with legal obligations, resolve disputes, or enforce agreements.
When data is no longer needed, we securely delete or anonymize it.


10. Security Measures

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This may include:

  • Encryption (in transit and at rest)
  • Access controls and role-based permissions
  • Firewalls and intrusion detection systems
  • Regular security audits and updates

However, no system is perfectly secure, so we cannot guarantee absolute security.


11. Your Rights Regarding Personal Data

Under applicable laws (including DPDP Act), you have the right to:

  • Access your personal data
  • Correct / update inaccurate or incomplete data
  • Request deletion / erasure
  • Restrict or object to certain processing
  • Port your data (in machine-readable form)
  • Withdraw consent (if processing is consent-based)
  • Lodge complaints with relevant supervisory authorities

To exercise any of these rights, contact us using the contact details below. We may require verification to process your request.


12. Children & Minors

Our services and website are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe we have collected such data accidentally, contact us and we will delete it.


13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated version here and revise the “Last Updated” date. Continued use of our website or services following changes indicates your acceptance of the revised policy.


14. Governing Law & Jurisdiction

This policy shall be governed by and construed in accordance with Indian law. Any disputes arising shall be subject to the exclusive jurisdiction of courts in (your city / state).


15. Contact Us

If you have any questions, complaints, or requests about your privacy or this policy, please contact:

Email: harsh@onedizitalz.in
Address:  SHYAMA PRASAD PALLY, APC ROY ROAD AGARPARAP. O-GHOLA BAZAAR, WEST BENGAL
Phone: +91 9916071407